As a result of COVID-19 restrictions, an increase in filings, current postal service volume, and other external factors, some applicants and petitioners experienced a delay in receiving receipt or rejection notices after filing a benefit request with a USCIS lockbox.
The following temporary flexibilities are effective for 60 days from June 10 until Aug. 9, 2021:
Applicants and petitioners can contact USCIS if they think their benefit request was rejected in error. If USCIS agrees, we may allow them to resubmit an erroneously rejected benefit request and deem the benefit request to have been received on the date the initial benefit request was first received at a USCIS lockbox.
Additional information on these filing flexibilities, including how to request them, can be found online at USCIS Response to COVID-19